When Martin and Heidi Shubrook hired Clayton Bennett to film their wedding, they expected to be able to watch Heidi walk down the aisle, to relive the cake-cutting and to see themselves emerge from the church a happy couple. Instead, they got shots of guests’ feet, the backs of people’s heads and even some footage of people who were at the other wedding Bennett booked himself to film that day.

Watch the video of their plight, first aired on Good Morning America on March 22, 2011, below: