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American Airlines grounds entire fleet on technical glitch
American Airlines said Tuesday it had grounded all its aircraft due to problems with its reservation system. “American’s network system is experiencing intermittent outages,” AA said on its website. “We are on a system-wide ground delay that will last until 4:30 pm CST (2130 GMT) as we work to resolve…
Disastrous flights sink American Airlines’ reputation
Two widely publicized “flights from hell” have sapped American Airlines’ already bad reputation as it struggles with bankruptcy and battles its pilots union in contract talks. On Monday, a flight on the Boston-Miami route had to make an emergency landing in New York after a block of seats wrenched loose…
Labor tensions mounting in airline industry
Labor disputes increased in two U.S. airlines Thursday, with one confrontation escalating amid threats of legal action. The Wall Street Journal reported that flight attendants for US Airways rejected a contract proposal that would have put them under the same terms as their counterparts at the former America West Airlines…
‘Disoriented’ passenger subdued in Miami on American Airlines flight
An apparently “disoriented” passenger had to be calmed down and subdued on an American Airlines jet Friday as it was taxiing after landing in Miami International Airport, an airline spokesman said. The FBI said the man, Ryan Snider, a 24-year-old Canadian, was arrested and faced federal charges of interfering with…
Woman booted from American Airlines flight for ‘offensive’ pro-choice T-shirt
A woman traveling home from an abortion rights seminar was detained and forced off an American Airlines flight Tuesday because the captain and crew found her T-shirt “offensive,” according to the blog RH Reality Check. The woman, who asked not to be named, was wearing a T-shirt with a slogan…
US Airways, American Airlines move toward merger
US Airways chief executive Douglas Parker told employees Friday that the company had taken initial steps toward a possible merger with rival American Airlines, which is in bankruptcy protection. In a letter to staff, Parker said a deal had been reached with three unions representing 55,000 American Airlines staff to…
Powerful tornadoes strike Texas
WASHINGTON — At least two tornadoes ripped across northern Texas Tuesday, flipping huge trucks like toys, tearing off roofs and grounding flights but apparently causing only minor casualties. One twister touched down in a parking lot full of tractor-trailers — large trucks that move shipping-container sized cargos, and television images…
Nader: Airline tried to charge me $2,680 for aisle seat
Ralph Nader, a perennial presidential candidate and longtime consumer advocate, ran into something of a problem recently when flying to Texas from Connecticut. After asking for an aisle seat due to his 6 ft. plus frame, he was informed by an American Airlines representative that there were no more available…
American Airlines files for bankruptcy protection
American Airlines’ parent company AMR filed for bankruptcy protection Tuesday, as the troubled firm tried to put its finances in order while keeping planes in the sky and passengers in seats. “Chapter 11 reorganization is in the best interest of the company and its stakeholders,” the firm said in an early-morning statement, which also announced…
NN09 bonus video: interview with AA flight attendants negotiator about woes we – and they – face
Considering the horrible experiences I’ve had recently on American Airlines (multiple cancelled flights with sucktastic customer communication about them), it was fortuitous to run into Ray Balis, an active flight Attendant, at Netroots Nation 2009. Ray was elected by the American Airlines Flight Attendants to represent them during the negotiation…
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