Pictures of travelers still marooned in airports over the long holiday week are deeply disturbing. Passengers are missing flights, unable to rebook passage to visit with friends and loved ones. Thousands of pieces of luggage remain strewn about airport lobbies. Airline and airport employees still struggle with the anger and frustration of customers. Some workers have broken down in tears after hours of dealing with disappointed ticket holders. Thousands of flights, particularly those connected with Southwest Airlines, have been canceled. Southwest is the biggest carrier by far at Kansas City I...