Hobby Lobby manager calls cops on black customer for trying to return defective item
Birmingham, Alabama resident Brian Spurlock. Image via Spurlock's Facebook.
May 17, 2018
A manager at a Hobby Lobby in Alabama called the police on a black customer after he tried to return a defective item because they claimed he looked like someone who was attempting to return stolen goods.
Birmingham's WVTM reported that customer Brian Spurlock both had his receipt and was well within the store's 90-day return police when he brought the goods he wished to return to the Hobby Lobby location in Trussville. Nevertheless, the store's manager would not let him return the most expensive of the items that Spurlock said was defective because it had already been opened.
The manager then called the police, and Spurlock told WVTM they threatened to charge him with trespassing when he asked the officers why they needed to see his identification.
The officers checked his ID and soon after, the customer was given a full refund.
"Everybody do not steal," Spurlock told WVTM. "Everybody’s not out here killing people. Everybody’s not doing that. Y’all can’t just go off what somebody looks like.”
Much of the incident was captured on video by Spurlock's girlfriend, which you can watch below: