Can Has Socialized Medicine Now, Please?

So, in the latest update in my appendectomy idiocy: I'm in collections for $16,040.

Every time I call my insurance company, they tell me they've contacted the hospital "for information". Every time I contact the hospital, they say they're "waiting for information" from the insurance company. When I ask for supervisors, they tell me they can't do anything until they "get information".

I thought we were in the Information Age.

So now, I'm disputing the charge with the collection agency and starting a whole new round of nobody helping me tomorrow. I'm really glad I didn't have to wait that extra half hour when I had the flu last month, though. That fixes everything.