KANSAS CITY, Mo. -- For Vivian Jackson, life at theEmanuel Cleaver II Senior Living Community center hasn’t delivered on the quality housing, relaxed atmosphere and welcoming community that was promised. Instead, it’s been a nightmare. In the span of three years living there, Jackson, a retired teacher, has been injured several times when her apartment repeatedly flooded. She has found management careless in responding to her problems and making repairs. Worse, the property managers are now accusing the 68-year-old grandmother of throwing disruptive parties with loud music and excessive number...