'Is this hell?' Amazon's new AI podcast feature for products leaves internet disoriented
The internet was in disbelief on Wednesday after Amazon unveiled a new AI "podcast" feature for products.
The dystopian new experience for customers launched this week and allows customers "to ask AI hosts questions via text or voice while listening to an audio summary of a product," Amazon announced in a news release.
Business Insider correspondent Katie Notopoulos described the new chat experience, sharing an example where the AI "hosts" discussed a diaper rash cream in great detail, describing the items and ingredients, just like a call-in shopping show. ...
Apr 29, 2026



