WATCH: Houston woman makes frantic call to CNN for help after 911 puts her on a ‘waiting list’
Leidys Shull resorted to posting photos as the flood waters were rising on Twitter. She called 911 but was forwarded from one place to the next with long waits that yielded nothing.
“I called 911 and they sent me to the fire department and it was a long time and they told me that I had to be on the waiting list and to wait, since yesterday,” Shull told CNN. “Today, it’s about one o’clock and nobody has come yet.”
The first floor of her home has been completely submerged and she was with 11 friends and family on the second floor of her house with seven adults and four children all of whom are under six-years-old. She said that the waters continue to rise.
“Our goal is to try and get out of here today,” she explained, while a baby can be heard crying. “Because now it is very cold, the water is cold. It’s so deep that we cannot swim. You know, we could lose our life trying to get out of this area.”
She said that she could see her neighbors trying to make it through the water and trying to help each other, but no first responders have been able to make it. The group has a little bit of food and water for now but she fears they won’t have any tomorrow, so they haven’t had lunch yet today.
“We’re worried for our lives,” she said sobbing on the phone. “All the neighborhood is trapped inside their houses.”
She went on to say that city officials and emergency crews are instructing her to stay inside and shelter in place, but the fear continues to rise along with the water creeping up the stairs of her family home.
Shull began crying explaining the dire situation and begging for help. CNN had her repeat her address live on air hoping that individuals helping might hear the need and rescue them. For anyone who might be willing to rescue Shull as well as her neighbors please find 21931 Westfields Ridge Drive in Houston.
Following the interview with Shull, CNN spoke with Rep. Blake Farenthold (R-TX) asking why first responders haven’t been able to reach her in the last 24 hours. He couldn’t answer. With so many millions of people in the city, and so few first responders, the city was quickly overwhelmed.
The Harris County Sheriff is asking that residents seeking rescue hang a sheet, towel or article of clothing out to indicate they need help. Many addresses have been obscured by the flood waters:
— HCSOTexas (@HCSOTexas) August 28, 2017
If you want to help survivors like Leidys you can click here.