Quantcast
Connect with us

Southwest Airlines gate agent mocks 5-year-old girl’s unusual name on social media

Published

on

A Southwest Airlines gate agent shared a photo on social media mocking a 5-year-old girl’s unusual name.

Traci Redford and her daughter, who’s named Abcde, were flying home to El Paso, Texas, from John Wayne Airport in Orange County, California, when airline employees began whispering and laughing, reported KABC-TV.

“The gate agent started laughing, pointing at me and my daughter, talking to other employees,” Redford said. “So I turned around and said, ‘Hey if I can hear you, my daughter can hear you, so I’d appreciate if you’d just stop.'”

ADVERTISEMENT

Abcde — pronounced “Ab-city” — has epilepsy, so she and her family always pre-board fights.

“While I was sitting there, she took a picture of my boarding pass and chose to post it on social media, mocking my daughter,” Redford said. “It was actually brought to my attention by somebody who had seen it on Facebook and reported it to Southwest Airlines, and after two weeks of doing a formal complaint, Southwest hadn’t done anything.”

The airline issued an apology after reporters asked for comment but declined to say whether disciplinary action was taken against the gate agent.

“We extend our sincere apology to the family,” the airline said. “We take great pride in extending our Southwest Hospitality to all of our Customers, which includes living by the Golden Rule and treating every individual with respect, in person or online.”

“The post is not indicative of the care, respect, and civility we expect from all of our Employees,” the statement continued. “We have followed up with the Employee involved, and while we do not disclose personnel actions publicly, we are using this as an opportunity to reinforce our policies and emphasize our expectations for all Employees.”

ADVERTISEMENT

The employee did not respond to request for comment.


Report typos and corrections to: [email protected].
READ COMMENTS - JOIN THE DISCUSSION
Continue Reading

Breaking Banner

Controversial Contractors for Trump’s highly-criticized $3 billion food aid program hire lobbyist to tout their work

Published

on

Companies receiving taxpayer dollars as part of President Donald Trump’s signature food aid program hired a longtime lobbyist to push back on criticism that the government is relying on unqualified contractors, such as an event planner.

“We’re working to take the stories of the impact this is having on farmers, processors, distributors and end users and making sure some positive aspects of the program, from both the economic and social standpoints, are out there too,” said the lobbyist and industry consultant, Dale Apley, who reached out to ProPublica on behalf of the contractors. “It’s not all just certain stories about certain companies that maybe shouldn’t have been awarded contracts.”

Continue Reading

Breaking Banner

Ivanka Trump ‘urged’ Trump’s Bible photo-op — which could become a ‘defining moment’ of his presidency: NYT

Published

on

First daughter and senior White House advisor Ivanka Trump "urged" her father to take part in a controversial photo-op with a Bible according to a new report from The New York Times.

"After a weekend of protests that led all the way to his own front yard and forced him to briefly retreat to a bunker beneath the White House, President Trump arrived in the Oval Office on Monday agitated over the television images, annoyed that anyone would think he was hiding and eager for action," the newspaper reported.

Continue Reading
 

Breaking Banner

The psychology of protesters — and the psychology of people who hate them

Published

on

It is hard to imagine that anyone who watched the horrific video of George Floyd being asphyxiated by Minneapolis police officer Derek Chauvin would come away feeling empathy for the police force that stood by and let it happen. And yet, amid the biggest coordinated civil rights protests in the United States since 1968, there are many voices out there who find excuses to defend cops like Derek Chauvin, who is now facing charges of third-degree murder and second-degree manslaughter.
Continue Reading
 
 
You need honest news coverage. Help us deliver it. Join Raw Story Investigates for $1. Go ad-free.
close-image