Facebook Inc struggled to restore its services fully on Thursday after a 17-hour partial outage made the world’s largest social network inaccessible to users across the globe, driving a wave of online complaints.
The number of reports on the crowd-sourced DownDetector website – one of the internet’s most used sources of numbers on outages – peaked at just over 12,000, gradually falling to a couple of hundreds by early Thursday.
But with thousands of users complaining on Twitter under the hashtag #facebookdown, a number of media reports put the number affected in the millions.
The BBC and a handful of other media outlets said it was the platform’s longest ever outage. Reuters was not immediately able to verify those claims.
Facebook representatives took to Twitter to update users on the problems.
A Facebook spokesman, asked by Reuters for more details, would only repeat the company’s initial statement on the outage on Wednesday, saying that it was working to resolve the issue as soon as possible.
Instagram, Whatsapp and Facebook apps were down for much of Wednesday, although the photo-sharing social network said it was back up early on Thursday. Facebook was yet to provide an update on its other services.
“Anddddd… we’re back,” Instagram tweeted here along with a GIF image of Oprah Winfrey screaming in excitement.
Anddddd… we're back. pic.twitter.com/5E8UdlcsPJ
— Instagram (@instagram) March 14, 2019
Social media users in some parts of the United States and Europe as well as in Japan were hit by the disruption, according to DownDetector’s live outage map here
“Ya’ll, I haven’t gotten my daily dosage of dank memes and I think that’s why I’m cranky. #FacebookDown,” tweeted bit.ly/2TDCYDK Mayra Mesina, a Facebook user.
The Menlo Park, California-based company, which gets a vast majority of its revenue from advertising, told Bloomberg that it was still investigating the overall impact “including the possibility of refunds for advertisers.”
On Twitter it also said that the matter was not related to a distributed denial of service (DDoS) attack.
In a DDoS attack, hackers use computer networks they control to send such a large number of requests for information from websites that servers that host them can no longer handle the traffic and the sites become unreachable.
Reporting by Mekhla Raina and Subrat Patnaik in Bengaluru; Editing by Gopakumar Warrier and Rashmi Aich
‘Blow up the phones’: Demands that #BoltonMustTestify surge after new Trump’s Ukrainian aid freeze
A day after Democratic lawmakers demanded that former National Security Adviser John Bolton testify in President Donald Trump's impeachment trial, grassroots political action groups urged the American public to call their representatives and add their voices to the call for a fair trial.
"Hearing from first-hand witnesses in the Senate trial is now a necessity," tweeted the progressive group Stand Up America. "Call your senators now and demand a fair trial."
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In the early 2000s, a series of civil lawsuits against giant corporations illustrated the disastrous consequences that could ensue if a defendant failed to provide electronic evidence such as company emails or records. In one suit against tobacco giant Philip Morris in 2004, U.S. District Judge Gladys Kessler concluded that the company deliberately deleted troves of emails that contained incriminating information. She fined the company $2.7 million for the breach, levied $250,000 fines against each of the company supervisors found culpable and barred them from testifying at the trial.
Big corporations rallied for changes and got them. In 2006, the rules that govern federal litigation were changed to create a “safe harbor” that would protect companies from consequences for failing to save electronic evidence as long as they followed a consistent policy and, when put on notice of imminent litigation, preserved all relevant materials.