‘There are blind spots’: Twitter staff accuses company of being too slow to act on white supremacists
Twitter’s decision to remove the blue verification checkmarks from many figures associated with the alt-right was a welcome sight for some of their employees.
In interview with Mashable, many expressed gratitude at the social network finally addressing the issues related to verifying controversial alt-right figures like Jason Kessler, the Charlottesville rally organizer whose verification last week caused the uproar that led to the de-verification move.
One employee that spoke to Mashable texted “No more Nazis,” accompanied by a dancing GIF, shortly after news broke that the network had stripped right-wing figures like Richard Spencer, Laura Loomer and others of their verification.
But to others within the network, the move might have been too little too late.
“I say it with the upmost respect, another employee said. “I truly believe that Twitter wants to do the right thing. But there are just blind spots in the company that we don’t really have the purview [to see prior] and we’re like, ‘Oh shit, we have a problem,’ which is tough.”
The Mashable report also notes that some within Twitter believe Kessler’s verification might have resulted from an oversight based on the locations of their “trust and safety” team, who operate out of offices around the world — including Dublin, Ireland.
It’s likely that someone submitted a request to verify Kessler months ago, the report continues, “and it finally ended up at the top of the queue last week.”